USB no longer connecting

rebloor 2019-10-17 21:36:35 UTC #1

I followed my usual careful process of connecting my twiddler to update the CFS file from my Mac. Having downloaded the update I ejected the USB and finder closed, I removed the USB cable but then got a message about the USB not having been properly rejected. Now my twiddler is no longer being recognized on USB. How do I fix this?

PS it connects over Bluetooth (I can see connecting and disconnecting as I turn it on and off), but none of the keys or mouse do anything.

tony 2019-10-18 16:48:11 UTC #2

@rebloor have you tried booting from factory default yet?

N+S 0000 - Hold during power up. Runs factory boot code

https://twiddler.tekgear.com/doc/doku.php?id=specialchords

It could be a corrupted MBR on the flash and just needs to be reformatted.

https://twiddler.tekgear.com/doc/doku.php?id=flashdisk&s[]=fat

rebloor 2019-10-18 17:21:34 UTC #3

Sadly trying the reboot has simply meant that it's no longer visible on Bluetooth. By the way, turning the device on doesn't like the LED and the haptic module isn't doing anything. Reformatting the disk isn't an option, because it doesn't show up as a disk when connected to a computer (Mac or PC). Any other thoughts?

tony 2019-10-23 18:57:03 UTC #4

@rebloor What does the LED look like?

https://twiddler.tekgear.com/doc/doku.php?id=led

rebloor 2019-10-29 21:15:50 UTC #5

The only LED indication I get is red for charging and off for charged. If you have no further suggestions, might it be resurrectabia if I return?

tony 2019-11-01 16:31:55 UTC #6

@rebloor Open a support ticket and get it looked at.